Susan Strain

Susan Strain
Susan Strain is an Agile Transformation Coach who works with clients implementing Agile practices that span the enterprise. She coaches and trains Agile principles and methodologies, including Enterprise Business Agility Strategy, Scrum, Kanban, and SAFe®. She has experience with clients in a wide variety of industries including banking, financial, government, hospitality, insurance, investments, manufacturing, military, publishing, and retail. Over the course of her career, she has been a soldier, computer nerd (she went to Steve Jobs house to see his first Lisa computer!), journalist, and Agile coach.

Recent Posts

Why Do We Need Business Agility?

Posted by Susan Strain on Aug 6, 2019 9:29:06 AM

...Because the world is moving too fast not to be Agile!

At the XP 2002 Conference, The Standish Group showcased their study of how often features were used in a typical system. According to the results, features were used “often” or “always” only 20% of the time. 15 years later in 2017, after the software development world had largely embraced incremental delivery methods, the Standish Group conducted the same study again. The result? Still only 20% of features were used “often." There was little to no significant change.


So why didn’t the percentage increase? What inhibited the growth of using features in a system, despite the increase in Agile delivery methods?
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Topics: Business Agility, Transformation, Leadership

6 Videos that Reveal the Secrets of Lean-Agile Leadership

Posted by Susan Strain on May 17, 2019 9:27:48 AM

As a leader, how do you create an environment that is nimble enough to thrive in an era of digital disruption?

Certainly not through “Command and Control,” which has been the prevailing management model for decades. Nothing limits creativity or the growth of new leadership quite like an “I know best” attitude. So what’s a better alternative?

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Topics: SAFe®, Transformation, Leadership

Free ICON Maturity Assessment Tool for your SAFe® Transformation

Posted by Susan Strain on Apr 16, 2019 6:03:31 PM

Let’s consider a common request from Agile Transformation teams and PMO offices: Have you assessed the Agile maturity of your teams?

This seems like a reasonable ask—after all, the teams are the ones responsible for creating the shippable software every two weeks. But do team-based metrics tell the whole story?

Now consider this: Is it possible for teams (even high performing teamsto be limited by the Agility of their executives, stakeholders, managers, and shared services?

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Topics: SAFe®

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