Before getting involved in Agile software delivery, Ryan gathered early experience in IT Operations in all roles from helpdesk technician through Systems Engineer. The frequent delivery & maintenance challenges he experienced firsthand in IT Ops drove him to pursue his MBA, his PMP, his SPC, and to become a DevOps enthusiast, advocate, and coach. Ryan has personally managed multi-million dollar technology investments in hardware, software delivery teams, and data centers. Since 2011, Ryan has helped companies ranging from 20-person startups to Fortune 100 enterprises create Agile transformations and integrate DevOps thinking into their decision making, improvement processes, and culture. Ryan is a big fan of Clemson Tigers Football.