Kathy Marshak is a Scaled Agile Framework (SAFe) Fellow and Business Agility Transformation Coach and instructor with ICON Agility Services. For more than 20 years, she has helped clients improve how they deliver value to customers through the adoption and sustainment of lean and agile values, principles, and practices. She guides executive teams, leaders, and team members through the cultural, organizational, and process changes required to make a new way of working stick. Kathy has been applying SAFe since 2013 and working incrementally and iteratively since the mid-1990s.